Best Practices Guide - For Learners

This guide outlines the best practices for using MOONHUB virtual reality (VR) training Following these pointers will help you get the most out of your training.

CONTENTS

• 1. Set Up Your VR Equipment Correctly
  • Secure the Headset
  • Prepare the Controllers
• 2. Fully  Engage with the VR Environment
  • Explore the 360-Degree Space
  • Follow On-Screen Prompts
  • Pay Attention to Detail
  • Pause and Revisit Instructions if Necessary
• 3. Example Learning Objectives and Tasks
  • Example 1 - Customer Service Training
  • Example 2 - Medical Emergency Response
• 4. Review your Performance
  • Utilise the Analytics Dashboard

1. Set Up Your VR Equipment Correctly

Secure the Headset

• Ensure the headset is properly fitted: Adjust the straps for a snug fit to keep the headset secure during training.

• Check the lenses: Ensure the display is clear before beginning. Adjust the headset if the view is blurry.

Prepare the Controllers

• Use the controllers for interaction: The controllers act as your virtual hands, enabling interaction with objects, selecting options, and communicating within the scenario.

• Test the controllers: Ensure they are working properly and are fully charged to avoid disruptions during training.

2. Fully  Engage with the VR Environment

Explore the 360-Degree Space

• Look around in all directions: MOONHUB offers a fully immersive 360-degree experience. Explore the entire environment, including behind you, to get the most out of the training.

• Interact with objects and characters: Use the controllers to point, click, and engage with the environment as prompted.

Follow On-Screen Prompts

• Respond to instructions and questions: Carefully follow the prompts that guide you through the scenario, whether answering questions, making decisions, or taking actions.

• Take your time with each task: Engage thoroughly with the scenario without rushing, ensuring a comprehensive learning experience.

Pay Attention to Detail

• Immerse yourself fully: Focus on the details in the environment to gain a deeper understanding of the scenario and improve your scores.

Pause and Revisit Instructions if Necessary

• Use the Meta buttonIf you need to pause, press the Meta button on the controller. This will allow you to stop the training and review earlier instructions if needed.

3. Example Learning Objectives and Tasks

MOONHUB offers a variety of training modules tailored to different industries. Below are examples of  a couple of types of scenarios and how you might be assessed.

Example 1 - Customer Service Training

• The setting: you could be in  a virtual customer service environment, such as a restaurant, tasked with greeting and assisting a customer.

• What you’d be doing: You might be asked to interact with the customer by answering their queries, providing solutions, or offering assistance. Whilst needing to  keep an eye out for any safety hazards or suspicious activity. 

• How you’d be assessed: You’ll be positively scored for answering questions correctly, suggesting appropriate solutions, and promptly clicking on hazards and suspicious activity. 

Example 2 - Medical Emergency Response

• The setting: you could be placed in a healthcare setting where you need to respond to a medical emergency, such as assisting a patient who has fallen.

• What you’d be doing: In this scenario, you could be required to assess the patient’s condition and decide whether to provide immediate care or call for assistance. The decisions you make might lead to different outcomes, helping you understand the impact of each choice in a controlled environment.

• How you’d be assessed:  In this kind of scenario, you’ll be positively scored for making the right call. It’s important to remember that there is no pass or fail for these types of scenarios, you are encouraged to retry the training as many times as you’d like to help you prepare for making high risk decisions in real life, in a safe controlled environment.

4. Review your Performance

Utilise the Analytics Dashboard

• View your performance: After completing a scenario, visit the analytics dashboard to view detailed reports on your performance.

• Key performance metrics: The dashboard provides insights in  key assessment data points:

  • Knowledge retention

  • Decision-making accuracy

  • Spatial awareness

  • Reaction time
    

• Track your progress: Use the dashboard to track improvement over time. This data can help identify strengths and areas for development.
  

• Review with a manager: Consider discussing your results with a supervisor or manager to get feedback and set goals for future training.